Delivery typically takes between 7 and 12 days.

You can contact us via email at support@vellista.com

We accept the following payment methods: American Express, MasterCard, Visa, and PayPal.

Unfortunately, once an order is placed and confirmed, we are unable to modify or cancel it. Please double-check your order before submitting it.

We accept returns within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our Returns page for detailed instructions.

We offer a detailed size guide on every product to help you find the perfect fit. If you’re unsure, please feel free to contact us, and we’d be happy to assist you in selecting the right size.

No, we do not offer international shipping! We only ship to Canada.

To use a discount code, simply enter it at checkout in the provided box. The discount will be applied to your total order before payment.

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll assist you in resolving the issue and offer a replacement or refund.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order via: https://vellista.com/a/tracking

At Vellista, we are committed to sustainability and ethical manufacturing practices. We source materials carefully and work with manufacturers who meet our strict environmental and ethical standards.

Once your order has been processed, we are unable to change the shipping address. Please double-check your address before completing the checkout.

Yes, we offer free shipping on all orders, no minimum required! Enjoy hassle-free delivery on every purchase.